Tender Advertisement #1453738

REQUEST FOR TENDER – OPEN TENDER
Request for Unified Communication as a Service Tender
Background
The Pacific Islands Forum Secretariat (PIFS) is seeking submissions from reputable and suitably service providers to bid for the solution and implementation of Unified Communication as a service. (UCAAS). These services are as follows:
1. Internet services
2. Telephone services
3. Mobile services
4. Cellular Network Signal Strengthening
Purpose
The Secretariat’s Information Services Team under the Corporate Services Division has seen the need to have a Unified Communication As a Service Solution to address various issues currently being faced and provide a way forward in sustaining and achieving the Secretariat’s vision and mission.
Scope of Work
To upgrade the current Telecommunications system and provide a Unified Communication solution as per specifications set out under the Terms of Reference (TOR) document which can be downloaded from www.tenders.net/forumsec.

HOW TO APPLY
Submissions should be entitled:
REQUEST TO TENDER – Request for Unified Communication As a Service (UCASS)
Method of Submissions:
Submissions must be forwarded in PDF format following the instructions at www.tenders.net/forumsec
Note: Tenders must be submitted with clear labelling of the technical offer and the financial offer. The Technical Offer documents must be saved and submitted clearly labelled “A. Technical Offer”. Financial Offer documents must be saved and submitted clearly labelled “B. Financial Offer”.
The electronically submitted documents should be converted to the PDF format (maximum of 10.0 MB)
Deadline for Submissions:
Submissions need to reach the Secretariat by 3pm Friday 21 June 2024 (Fiji Time).
Late or incomplete tenders will not be considered.
Questions and Answers
All queries or request for information must be submitted via the Question and Answer Forum at www.tenders.net/forumsec . Tenderers may submit questions in writing to the mentioned Question and Answer Forum before the stated “deadline for requesting clarifications” 4pm Friday 14 June 2024. The Secretariat has no obligation to provide clarification after this date.
Note: The Secretariat will not be responsible for non-receipt/non-delivery of the Bid documents due to any reason whatsoever.

Any complaints regarding the Secretariat’s tender must be directed to the following email: Tender.Complaints@forumsec.org. This email address will forward your complaint to a person that is independent and removed from the tender process. Complaints must be well founded and should not be used as a mechanism for notifying displeasure with the outcome of a tender award. Further information on making a complaint can be found on the Policies & Information page at http://tenders.forumsec.org.
In the event that further information is required by the Secretariat in relation to the tender for consultancy, the Secretariat reserves the right to seek the required information without the need for calling for resubmission of proposals.